Daily home
See permitted balances, pending actions, attendance status and recent transactions in a mobile-first responsive view.
People operations · Reduce the HR help queue
Give employees a dependable place to complete everyday HR tasks.
Give employees a responsive, mobile-first web workspace for attendance, leave, payroll documents, claims, profile changes, HR letters and helpdesk requests.
No generic sales tour Built around your workflows
HR operating viewLive
Payroll inputs94%
Attendance closure8 / 10
Joiners ready12 / 14
9 manager actions overdueReview
Why this matters to the Head of HR
Self-service reduces repeated HR handling only when it is connected to the real transaction, policy and owner. duoHR focuses on daily employee actions rather than claiming an unbuilt social or engagement layer.
Employee Self-Service capabilities
Designed around the full operating workflow.
Configure the module around your structures, policies, ownership and approval model - not a generic process diagram.
Attendance and leave
Punch through approved methods, review records, request corrections, view shifts and submit leave.
Payroll self-service
Access payslips, year-to-date statutory totals, declarations, proofs, tax calculation and voluntary PF where configured.
Claims
Submit reimbursements with supporting evidence and track status.
Profile, documents and letters
Request profile changes, upload documents and access issued HR letters.
HR helpdesk
Raise a categorised request, continue a threaded conversation and give closure feedback.
Operational outcomes
What a well-run employee self-service process should improve.
Lower repetitive query volume Faster employee transactions Clearer status and ownership Better access for desk and non-desk teams
Connected workflow
- Employee opens requestOwner, status and history remain visible.
- Policy and eligibility are validatedOwner, status and history remain visible.
- Approver receives taskOwner, status and history remain visible.
- Employee sees outcome and recordOwner, status and history remain visible.
A working view, not a static report
Give the team clear status and exception signals.
The example below is illustrative. Measures and thresholds should be configured around your operating definitions and review cadence.
78%Monthly active users
2.4 hrsMedian request resolution
146Documents viewed
23Changes pending
Connected modules
View all modules Employee Self-Service works better when its inputs and outputs stay connected.
Manager Self-Service
Bring approvals, team information, attendance exceptions, onboarding tasks, goals, feedback and workforce actions into a role-based manager workspace.
ExploreAI HR Companion
Use permission-scoped AI on the real product screen to plan supported changes, fill approved forms, explain anomalies and assist implementation—without allowing autonomous payroll, leave or configuration decisions.
ExploreHR Helpdesk
Give employees a structured way to raise HR, payroll, benefits and policy requests while helping HR teams manage ownership, priority, response and recurring issues.
ExploreDocuments & Letters
Use approved templates, employee data and role-based access to manage letters, policies, proofs, certificates, contracts and acknowledgements.
Explore
Questions about implementation
Evaluate Employee Self-Service in your policy context.
Use your actual workforce groups, approval paths and edge cases during product evaluation.
Is duoHR a native mobile app?
The current product is described as a responsive, mobile-first web application rather than a native app-store application.
Does employee self-service include a social feed or recognition programme?
No. Social feed, company-wide announcements, rewards, recognition, wellness and pulse surveys are not currently presented as built duoHR capabilities.
Explore Employee Self-Service
See Employee Self-Service configured around your organisation.
Bring one representative workflow or current process challenge. The demo will show the operating path, controls and connected outcomes.